1. How does Discover Kingston SE protect my Privacy?

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The Discover Kingston SE website discoverkingstonse.au is owned and operated by Julie Trenaman (t/a Discover Kingston SE).  Julie Trenaman (t/a Discover Kingston SE) (“Discover Kingston SE”, “we,” “us,” “our”) is committed to protecting your privacy.  Please note that the use of our Website by you is subject to this privacy policy (the “Policy”).

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Our Policy explains what information we collect on the Website, how we use and or share this information.  By using this Website you accept this Policy.  If you do not agree to any of the terms of this Policy you should not use this Website.  This Policy applies only with respect to the information collected on the Website and not any information collected or obtained through other methods or sources.

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Our Policy ensures that any information you provide us with remains private.  We have provided you with the details of any information you provide to us and how it may or may not be used.

 

2. What do we do with your Personally Identifiable Information?

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JT Elements collects Personally Identifiable Information (“PII”) that is given to us during any Registration or in response to specific information requests explicitly presented to you.  The different types of information we collect includes but is not limited to; your name, email address, website address, company, contact details, identification information, any history and behaviour relating to activities on our website.

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We also collect your IP (Internet Protocol) address. Your IP address is also used to help identify you during a particular session and to gather data which we use to ensure you have an excellent user experience. In addition from time to time we may ask for your e-mail address during your use of the Website. This includes our responsive tool, all contact forms on our website and social media. This includes, but is not limited to; name, company, website, email address, postal address and contact numbers.

 

3. How do we use your Personally Identifiable Information? 

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All PII is retained in accordance with the Australian Privacy laws. We do not sell or pass any PII to any other companies. We will never sell or rent your PII to anyone else for their marketing purposes without your consent.  JT Elements may pass your PII to our agents and subcontractors to help us with any of our uses of your information set out in this Policy.  We also always reserve the right to disclose PII in order to comply with any request made by a government or legal procedure.

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Any of the information we collect from you may be used in one of the following ways:

 

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions, to administer a contest, promotion, survey or other site feature

• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service request

• To send periodic emails

• The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

4. What does JT Elements do with your Cookies?

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We use Cookies to store data in your computer using the functionality of your browser. Cookies allow us to find out if your computer has visited the site before.  This information stored in the cookie is used to identify you, which you can disable if required. This enables us to operate an efficient service and to track the patterns of behaviour of visitors to the website.  We also use cookies to serve advertisements to your browser.  We will share your cookie information as required to market our services. The use of cookies by such third party advertisers or ad servers is not subject to this Policy, but is subject to their own respective privacy policies.

 

5. How will JT Elements contact me?

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We want your business, so from time to time we may call, email, post or send you SMS’s for the following purposes:

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• to confirm a booking with us

• touch base after you register on any of our forms

• reach out after engaging with us on social media

• after testing your website on our responsive tool

• as a reminder about the services we offer

• to send you information about our services, promotions and events

• any information that we believe you should review

• just good old fashion service

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If it bothers you please let us know and unsubscribe or opt out.

 

6. Will our Policy change?

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Our Policy will continue to change and evolve as technology and our services changes. Please note that this Policy forms part of the terms and conditions for use of this Website and forms part of the Agreement between you and us.  JT Elements, from time to time, will amend this Policy, at our sole discretion.  All changes to this Policy will be effective immediately and will be shown on our Website.  By continuing to use the Website it shall be deemed that you have agreed to such changes.  If you do not agree with the terms of this Policy, as it may be amended from time to time, you must terminate your use of the Website.